Media Production Manager
SHORT SUMMARY
Self-motivated Media Production Manager skilled in delivering high-quality, impactful media content for diverse audiences. Proficient in producing a wide variety of content including internet commercials, product demos, sales collateral, podcasts, corporate thought leadership, and technical training material. Passionate advocate and leader for content creators, empowering them to produce high-quality, meaningful material. Expertise in industry-standard media production software, including the Adobe Creative Suite. Effective problem solver and collaborative communicator. Experienced in managing complex, cross-functional projects and meeting tight deadlines.
EXPERIENCE
Media Production Manager
ServiceNow
10/21 - Present
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Led the creative conception, coordination, and upkeep of innovative media content, including immersive videos and virtual reality experiences
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Improved content production processes by securing a 3-year contract for a Digital Asset Management system
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Generated the most professional leads at ServiceNow's Knowledge 22 and Knowledge 23 conventions through the production of the Knowledge VR experience
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Increased lead generation by 500% from Knowledge 22 to Knowledge 23
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Nurtured and guided artists within the corporate domain, offering mentoring and support
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Delivered strategic media and tech consulting services, leveraging industry best practices, to drive innovation across diverse projects
Content Production Manager
ServiceNow
10/19 - 10/21
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Increased video engagement by 30% in the Now Learning platform through statistical analysis and an updated content production strategy
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Established an innovation taskforce dedicated to discovering creative solutions to reduce content production times and increase content effectiveness
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Produced diverse training content, including ServiceNow Fundamentals, with viewership surpassing one million views
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Increased the visual design and animation quality through trainings and best practice standards
Senior Motion Graphic Artist
ServiceNow
04/19 - 10/19
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Produced animated commercials showcasing the ServiceNow platform
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Continued managing ongoing sales videos for prospective companies, showcasing ServiceNow's value from each organization's perspective
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Recruited and collaborated with voiceover talent
Senior Motion Graphic Artist
ServiceNow
04/19 - 10/19
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Trained and motivated a team of visual designers in the Digital Media department, delivering custom media content to all organizations within ServiceNow
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Produced lucrative sales videos for C-Suite and board members, highlighting ServiceNow's value from each organization's perspective, leading to customer acquisition
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Led ServiceNow's VR Research and Development, overseeing prototype production, fully developed apps, and establishing VR community best practices
SKILLS
Production Skills
Audio / Video Editing Voiceover Recording
Graphic Design Motion Graphics
2D & 3D Animation Video Demonstrations
Other Work Skills
Program Management Client Management
eLearning Production Instructional Design
Project Management Statistical Analysis
Public Speaking Presentations
TOOLS
Adobe Creative Suite
After Effects Premiere
Illustrator Photoshop
Audition
Other Tools
Blender Maya
ZBrush Substance Designer
Substance Painter
ACHIEVEMENTS
80% Increase in audience understanding of ServiceNow's RiseUp campaign using ServiceNow VR
#1 Lead generating booth at Knowledge 23, with a 500% increase year over year
#1 Lead generating booth at Knowledge 22
30% Increase in video engagement in the Now Learning platform
EDUCATION
Master of Business Administration
Emphasis: Media Management
Ashford University
2019
Bachelor of Science in Business Administration
Emphasis: Marketing
California State University San Marcos
2014