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Media Production Manager


Self-motivated Media Production Manager skilled in delivering high-quality, impactful media content for diverse audiences. Proficient in producing a wide variety of content including internet commercials, product demos, sales collateral, podcasts, corporate thought leadership, and technical training material. Passionate advocate and leader for content creators, empowering them to produce high-quality, meaningful material. Expertise in industry-standard media production software, including the Adobe Creative Suite. Effective problem solver and collaborative communicator. Experienced in managing complex, cross-functional projects and meeting tight deadlines.


Media Production Manager


10/21 -  Present

  • Led the creative conception, coordination, and upkeep of innovative media content, including immersive videos and virtual reality experiences

  • Improved content production processes by securing a 3-year contract for a Digital Asset Management system

  • Generated the most professional leads at ServiceNow's Knowledge 22 and Knowledge 23 conventions through the production of the Knowledge VR experience

  • Increased lead generation by 500% from Knowledge 22 to Knowledge 23

  • Nurtured and guided artists within the corporate domain, offering mentoring and support

  • Delivered strategic media and tech consulting services, leveraging industry best practices, to drive innovation across diverse projects

Content Production Manager


10/19 -  10/21

  • Increased video engagement by 30% in the Now Learning platform through statistical analysis and an updated content production strategy

  • Established an innovation taskforce dedicated to discovering creative solutions to reduce content production times and increase content effectiveness

  • Produced diverse training content, including ServiceNow Fundamentals, with viewership surpassing one million views 

  • Increased the visual design and animation quality through trainings and best practice standards

Senior Motion Graphic Artist


04/19 -  10/19

  • Produced animated commercials showcasing the ServiceNow platform

  • Continued managing ongoing sales videos for prospective companies, showcasing ServiceNow's value from each organization's perspective

  • Recruited and collaborated with voiceover talent

Senior Motion Graphic Artist


04/19 -  10/19

  • Trained and motivated a team of visual designers in the Digital Media department, delivering custom media content to all organizations within ServiceNow

  • Produced lucrative sales videos for C-Suite and board members, highlighting ServiceNow's value from each organization's perspective, leading to customer acquisition

  • Led ServiceNow's VR Research and Development, overseeing prototype production, fully developed apps, and establishing VR community best practices


Production Skills

Audio / Video Editing        Voiceover Recording

Graphic Design        Motion Graphics

2D & 3D Animation        Video Demonstrations

Other Work Skills

Program Management        Client Management

eLearning Production        Instructional Design

Project Management        Statistical Analysis

Public Speaking        Presentations


Adobe Creative Suite

After Effects        Premiere

Illustrator        Photoshop


Other Tools

Blender        Maya

ZBrush        Substance Designer

Substance Painter


80% Increase in audience understanding of ServiceNow's RiseUp campaign using ServiceNow VR

#1 Lead generating booth at Knowledge 23, with a 500% increase year over year

#1 Lead generating booth at Knowledge 22

30% Increase in video engagement in the Now Learning platform


Master of Business Administration

Emphasis: Media Management

Ashford University


Bachelor of Science in Business Administration

Emphasis: Marketing

California State University San Marcos


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